To report power outages contact us at: 731-658-5257 or
1-800-332-0457. We are here to assist our customers 24 hours a
day, 7 days a week.
In times of large power outages our phones may be extremely busy, but your call is very important to us. We appreciate your patience and will handle your call as promptly as possible.
For Billing questions and concerns please contact BEA at 731-658-5257. For further assistance please contact TVA at www.tva.com/About-TVA/Complaint-Resolution-Process